Pricing Transparency

Stripe Processing Fees, Explained

Stripe's payment-processing fee is separate from the BrightStar platform fee. It's set by Stripe based on the country where your Stripe account is registered — not the ticket's currency. A US-registered account pays US rates whether it sells in USD, EUR, or GBP.

Stripe rates by account country

The rate Stripe charges per transaction, keyed to where the organizer's Stripe account is registered.

Account Country	Currency	Stripe Rate
United States	usd	2.9% + $0.30
Canada	cad	2.9% + $0.30
United Kingdom	gbp	1.5% + £0.20
Ireland	eur	1.5% + €0.25
Eurozone (DE/FR/ES/IT/NL…)	eur	1.5% + €0.25
Australia	aud	1.75% + $0.30
New Zealand	nzd	2.7% + $0.30
Singapore	sgd	3.4% + $0.50
Hong Kong^*	hkd	3.4% + HK$2.35
Japan	jpy	3.6% + ￥30
Mexico^*	mxn	3.6% + $3.00
Brazil	brl	3.99% + R$ 0,39
India	inr	2%
Switzerland^*	chf	2.9% + CHF 0.30
Norway^*	nok	2.9% + 2,50 kr
Sweden^*	sek	1.5% + 1,80 kr
Denmark^*	dkk	1.5% + 1,80 kr.
Poland^*	pln	1.5% + 1,00 zł
Malaysia^*	myr	3.4% + RM 1.00
Thailand^*	thb	3.65% + ฿11.00
United Arab Emirates^*	aed	2.9% + AED 1.00

* Estimated — confirmed against Stripe before launch.

You're never short

Here's the subtle part: Stripe charges its percentage on the entire amount the buyer pays — including the fees we add on top. So BrightStar grosses up the Stripe line to account for the fee charged on itself, then rounds up to the currency's smallest unit. The result: the organizer nets their full ticket price, every time.

Worked example — US Amplify ticket

Ticket price: $25.00
+ Platform fee (Amplify): $2.72
= Base the Stripe fee runs on: $27.72
+ Stripe line (grossed up & rounded): $1.14
Buyer pays: $28.86
Organizer nets: exactly $25.00

A note on international cards

International cards and currency conversion add roughly +1.5% plus about 1% on top of the base rate. Stripe can't know a card's country of origin at checkout, so this surcharge is absorbed by the vendor rather than passed to the buyer up front.

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